Frequently asked questions
Answers, kept up to date by the team. Can't find what you need? Support is one message away.
Which examination does A2Z cover?
Both the NCLEX-RN and the NCLEX-PN. You choose your examination when you create your account, and the whole question bank filters to items written for it.
Do I need to install anything?
No — A2Z runs in your browser on desktop and on your phone, and your progress syncs across both. There is nothing to download.
What question formats are included?
All ten in-scope formats — multiple choice, select all that apply, ordered response, fill in the blank, highlight, matrix/grid, drag and drop, hot spot, bow-tie and the unfolding case study. Each is scored by its own rule, including the partial credit several of them carry.
What's the difference between tutor, timed and self-assessment?
Tutor mode gives you the rationale as you answer, one question at a time. Timed mode runs against the clock and saves the review for the end. A self-assessment is a longer, fixed test you sit to see where you stand overall.
Will I be charged again automatically?
No. A plan is a single payment for a fixed window of access, not a rolling subscription — there is no automatic renewal at the end.
Can I use it on my phone and my laptop?
Yes. The same account works on both, and your bookmarks, notes and progress travel with you — suspend a quiz on one device and resume it on another.
Still stuck?
Message support from inside the app, or reach the team from the contact page.